Personal Information Collected by BingoNet
BingoNet collects personal information that is voluntarily provided by you when you order a service, product, enter a contest or sweepstakes, answer our polls or surveys, register as a member on our Internet sites, sign up for newsletters, join and use our chat rooms on our web sites, or communicate with us by mail, telephone or electronically. The type of information we collect and maintain may include your name, mailing address, email address, telephone number, gender, date of birth, purchase history, credit card number, chat room communications, complaints about our products or services, and a record of promotions offered to you. Personal information is collected so that we can serve you better through enhanced products, customer service and promotional efforts of interest to you. This type of information is collected, used and disclosed in accordance with the form of consent, and its use is limited to the objectives for which it was collected.
We reserve the right to collect, use and disclose your personal information without consent where required or permitted by law.
Why Does BingoNet Collect Personal Information?
BingoNet collects personal information for the following reasons:
- To ensure that we have your correct contact information in order to provide you with the products or services you have requested, send correspondence, solicit your opinion on our products and services, process payments and make promotional offers for products similar to the ones you have already ordered and that we believe will be of interest to you;
- To gain an understanding of your interests so that we can develop better products and services for you;
- To properly investigate and respond to any complaints about our products or services;
- To determine customer eligibility for our products and services;
- To maintain a list of individuals who have indicated to us that they do not want to be contacted by BingoNet or any other companies, so that such requests can be honored;
What Kind of Personal Information Does BingoNet Disclose, to Whom and Why?
- To Third Parties To Perform Processing and Other Specialized Services:
At times, BingoNet may use outside organizations to perform specialized services such as prize fulfillment of our sweepstakes and skill contests, collection of overdue accounts and list processing. These service providers are only given the information needed to perform those services and they are bound contractually to protect the privacy and security of your information and to limit the use of your information to the service being provided.
- To Third Parties in the Event of Legal Reasons:
We advise you that we may have to disclose personal information to the government or other legal or regulatory authorities if so ordered by a court of law or for other legal reasons.
- To a Third Party in the Event BingoNet Is for Sale or Is Sold:
If BingoNet was ever for sale, prospective buyers would need to have access to BingoNet’s customer lists and various databases as part of the due diligence process. In this event, BingoNet would only provide such access under terms of a strict confidentiality agreement.
As well, in the event BingoNet was ever sold, your personal information would be transferred to the purchasing company so that you could continue to receive the services you had requested and so that the purposes behind collecting your personal information outlined above could continue to be maintained.
How Long Does BingoNet Retain Personal Information?
We keep your information only for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods.
What Security Measures Does BingoNet Have in Place To Safeguard Personal Information?
BingoNet has implemented physical, electronic and administrative measures to protect your information from error, loss or unauthorized access. For example, we use industry-standard efforts, such as passwords, firewalls and Secure Socket Layers, to safeguard the confidentiality of your personal information contained on our computer systems. In addition, our employees and any third parties are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose.
Cookies and Other Tracking Methods
Note: BingoNet may place advertising and/or links on our sites that originate from outside advertisers. In some cases, if you click on or view these ads, a cookie may be assigned by the advertisers. BingoNet does not control these cookies nor is it responsible for any marketing or other use of your name by theadvertisers. We encourage you to investigate and ask questions before disclosing information to third parties.
Non-personal or aggregated information is information that cannot be associated with or traced back to a specific person. When you browse our web sites, for example, we do not collect any personally identifiable information about you, but we do gather information about the number of people who are viewing each page so that we can learn what features are the most popular. We also use this data, both aggregated and personally identifiable, to personalize and enhance your onsite experience by displaying content and marketing messages we believe will be of interest to you. We disclose aggregated information about our web sites to third parties.
In addition, to help us better understand our markets, we may gather demographic information for analytical purposes on an aggregate basis. This information is not kept, used or disclosed at the individual level, but may be disclosed to third parties on an aggregate basis.
Online Policy Regarding Privacy of Children
Users aged 18 and under may not use our sites. If they do, BingoNet reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. In concert with our efforts, BingoNet urges all parents to supervise their children’s exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.
You should be aware that when you voluntarily disclose personal information in chat rooms, that information can be collected and used by others and may result in unsolicited messages from other Internet users. We do not bear any responsibility for any actions or policies of third parties and we cannot guarantee that this personal information will be kept confidential.
Customer Service Department and Chief Privacy Officer Contact Information :
Customer Service Information
V3 Networks, PO Box 1336, Smiths Falls, ON, Canada, K7A 3T6
Attention: Privacy Customer Service Representative